Terms & Conditions

Terms of Service /  Terms and Conditions

This website, Oxnorth, is operated by RS Shopping Ltd.  In this Terms of Service document and elsewhere on the site, the terms "we", "us" and "our" refer to RS Shopping Ltd, trading as Oxnorth. The term "you" is used to refer to the user of our website or the buyer of our materials.

When you use this website or purchase items through us, this is conditioned on your acceptance of our terms and conditions and any other relevant policies. By using our service, you agree to be bound by our terms of service. This applies to all users of our website and services, including customers, merchants, browsers, vendors, content contributors and more. Our terms of service also apply to the sale of all items on our website and through our business, including but not limited to our gazebo marquees, flame tower heaters, tables and chairs

Please ensure that you are familiar with our terms of service and our delivery information and that you accept our conditions before using our website. If you do not agree with our terms of service, you may not use our services or access our website. 

Our Terms of Service will also apply to any new tools or features that are added to our store. We reserve the right to change these terms of service at any time, and it is your responsibility to check them for any changes.

The ecommerce platform is supplied by Shopify Inc. Please familiarise yourself with the terms of service of Shopify Inc

To contact us, please email info@oxnorth.com. 

Online Store Terms of Service

Agreeing to our Terms of Service confirms that you are 18 years old if you live in the UK and Ireland, or that you are the age of majority in your locality if you are outside of the UK and the Republic of Ireland. 

Our marquees, gazebos, flame tower heaters and other items for sale must not be used for any illegal or unauthorised purposes, or violate any laws in your jurisdiction, including copyright laws. 

You must not use our website to transmit any destructive code such as worms or viruses. Any breach of our terms and conditions will result in a termination of your services. 

General Terms and Conditions

We reserve the right to refuse you service at any time and for any reasons. Reasons for refusing service may not be given.

Personal information is handled according to GDPR regulations, and we endeavour to protect your privacy at all times. Our website uses SSL to ensure your information is handled securely. Some data may be transmitted over unencrypted networks. Payment card information is always encrypted. 

The data on our website, our images or any of our other information must not be reproduced or copied without the consent of RS Shopping Ltd. You may not use this website for any unlawful purpose.

The content on this website is the intellectual property of RS Shopping Ltd.

Information on our website

While we aim to ensure all the information on our website is as accurate as possible, and is up-to-date and complete, we hold no responsibility or liability if this website is relied on for any decisions. The information on this website should be considered as general only, and should not be relied on over more complete, timely or accurate data. 

Changes to our Service or Prices

Our prices may be changed at any time without notice. We also may change the scope or scale of our service at any time without notice. We hold no liability to you or any third party industry for changing, modifying or discontinuing our prices or service. 

Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 

We have made every effort to display images of our instant shelters, marquees, canopies, gazebos and other products. We cannot guarantee that these will look accurate on all displays.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

Cancelling Orders

We may refuse orders for any reason and at our sole discretion. We may also cancel or limit the quantities of products purchased per order, paid for through the same credit card or delivered to the same household. If we amend or refuse an order, we will contact you using the contact details provided to us at the time of your enquiry.

By using our service, you agree to provide accurate information so Oxnorth can contact you when required, 

Please visit our Returns and Refunds Policy for additional information. 

Third Party Links and Services

We may use third-party tools and provide access to third-party links. We are not affiliated with these third parties and have no input or control regarding their services. Links and the use of third-party tools should not be considered endorsements or recommendations. We hold no liability relating to your use of these tools or links, and their use is at your own discretion.  Any complaints or questions relating to third party links or services should be sent to the third party. 

User Commentary

We may copy, edit, publish and translate feedback, reviews or any other user commentary in any medium, and hold no obligation to pay compensation for such use of user commentary. We are under no obligation to respond to any comments. 

We may remove or edit user commentary determined to be objectionable at our sole discretion.

You agree that all user commentary provided must not violate the rights of any individual or third party, including copyright and privacy rights. You also agree that your user commentary will not contain obscene, abusive or objectionable materials. You are solely responsible for your own comments and we assume no liability for any damages you may incur as a result of your commentary.  


All personal and identifiable information is handled in accordable with our Privacy Policy

Omissions and errors

There may be inaccuracies, errors and omissions on our website relating to promotions, pricing, offers, shipping charges, transit times and more. We may correct these mistakes at any time and without notice.

Limitation of Liabilities

RS Shopping Ltd, its affiliates, its contractors, its directors and its staff members shall not be held liable for any losses incurred of any kind relating to your use of our service or any product, to the maximum extent permitted by law. You agree to indemnify RS Shopping Ltd  and its affiliates, staff members and contractors from any claim made by any third party and relating to a breach of these terms of service.

If any of these terms and conditions are determined to be unenforceable, unlawful or void in any other way, unenforceable aspects of the provision will be determined to be removed from the Terms of Service. This does not affect the remaining terms of service. 

Termination of the Terms of Service

These terms and services may be terminated by us without notice at any time. You may terminate your agreement of our terms of service by no longer using our products or website. Obligations and liabilities incurred prior to the termination date of this terms of service agreement shall survive the termination date. 

Our failure to enforce any part of these terms of service shall not be construed as a waiver of the provisions. 

We may change these terms of service at any time. Please review this page to see the most current version. 

These terms of service and any of our other agreements shall be construed in accordance with the laws and rules of the United Kingdom and Northern Ireland, where our service is based.